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What is a Utility Bureau and how does it support your business?

What is a Utility Bureau and How Does It Support Your Business?

A Utility Bureau play a crucial role in helping businesses manage their energy and utility costs more efficiently. But what exactly is a Utility Bureau?

A Utility Bureau is a third-party service provider that specialises in managing utility accounts, ensuring accurate billing, and identifying opportunities for cost savings. They offer a range of services, from invoice validation to supplier management, with the goal of ensuring that businesses only pay for the utilities they use at the correct rates.

INVOICE VALIDATION

One of the most important aspects of a Utility Bureau’s work is invoice validation. They meticulously audit energy and water bills, comparing them against actual consumption and contractual agreements. This helps identify discrepancies, such as incorrect tariffs, misread meters, or hidden fees. By resolving these issues, a Utility Bureau ensures that businesses are not overcharged.

ENERGY and Water REPORTS

In addition to billing audits, Utility Bureaus provide energy and water data management, offering clients regular, transparent reports that help businesses track usage and financial outflows. These insights are valuable not only for financial planning but also for regulatory compliance, as many businesses must report on their sustainability and environmental goals.

The goal of a Utility Bureau is to take the burden of managing utilities off a business’s shoulders, providing the expertise needed to reduce energy costs, streamline processes, and enhance operational efficiency.

HAVE YOUR UTILITY BILLS BEEN CHARGED CORRECTLY?

Identifying and recovering costs from energy and water invoicing errors is essential for maintaining an efficient utility portfolio. We've put together a straightforward guide to the process, which helps businesses uncover billing discrepancies and secure refunds or savings.


  • Identify Overcharges: Learn how to spot errors in your utility bills and recover the funds owed to you.
  • Save Money: Discover how simple steps can lead to significant savings by uncovering missed opportunities and billing discrepancies.
  • Expert Insights: Gain a better understanding of utility tariffs and market mechanisms that could be costing your business more than necessary.
  • Ongoing Savings: Learn strategies for long-term invoice validation to ensure you continue paying the right price.

Why Choose Optimised? 

Ready to outsource your energy bill validation to experts? As your Bureau partner, we meticulously scrutinise each line item on your bills to guarantee accurate levies. Acting as your intermediary, we engage with suppliers promptly to rectify any billing discrepancies, to ensure you’re billed accurately.

David Schofield - Head of Procurement & Trading, Utility Management

Article by Katie Jeffrey

Head of Bureau, Utility Management

Katie brings to Optimised a wealth of experience within the energy industry, having worked in the utilities consultancy space for over seven years. Her specific strengths relate to Bureau and Procurement services, including invoice validation, query management and the handling of fixed and flexible supply contracts. Katie demonstrates exceptional relationship management skills with both our clients, suppliers and leading our team of Bureau Analysts and Administrators.

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